We are committed to offering you the highest quality herbal products rooted in tradition and purity. If you are not entirely satisfied with your purchase, we’re here to help.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
1. Returns:
We accept returns on unopened and unused products within 7 days of delivery. To be eligible for a return:
The item must be in its original packaging.
It must be unused and in the same condition that you received it.
A valid proof of purchase or order confirmation is required.
Please note: Due to the nature of herbal and wellness products, we do not accept returns on opened or used items, unless they are damaged or defective.
2. Damaged or Defective Items:
If your product arrives damaged, incorrect, or defective:
Please notify us within 48 hours of receiving the product.
Send us an email at [insert customer support email] with your order number and clear photos of the damaged/defective item.
Once verified, we will either replace the product or issue a full refund, based on your preference and product availability.
3. Non-Returnable Items:
The following items cannot be returned:
Opened or used products
Items purchased during promotional sales or discounts (unless damaged)
Gift cards or free samples.
4. Refunds (if applicable):
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
A refund will be processed to your original method of payment within 5–7 business days.
Shipping charges (if any) are non-refundable.
5. Return Shipping:
Customers are responsible for the cost of return shipping unless the product was received damaged or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.
At Sri Bade Sai Herbals, your satisfaction and well-being are our priority. We stand by the quality and authenticity of our products. If you have any questions or concerns, please don’t hesitate to reach out.